Q. What do you mean by item and end product?
An intermittent fault is easier to assess with a clear description. Note the steps that trigger it and any warning shown on the screen.
Ask what the repair includes, which parts are being replaced and what after-service cover applies. The team will explain the agreed work when your item is ready.
Q. What are some examples of permitted end products?
A repair quotation follows diagnosis. Parts, labour and any collection arrangements are confirmed with you before paid work proceeds.
For phones, laptops and office equipment, ask about data handling and backup arrangements before handing over your device. Keep account passwords private.
Q. Am I allowed to modify the item that I purchased?
Share your location and a working contact number when requesting collection. Availability and transport charges depend on the route and the equipment involved.
Share your location and a working contact number when requesting collection. Availability and transport charges depend on the route and the equipment involved.
Q. What does non-exclusive mean?
A repair quotation follows diagnosis. Parts, labour and any collection arrangements are confirmed with you before paid work proceeds.
A repair quotation follows diagnosis. Parts, labour and any collection arrangements are confirmed with you before paid work proceeds.
Q. What is a single application?
Share your location and a working contact number when requesting collection. Availability and transport charges depend on the route and the equipment involved.
Share your location and a working contact number when requesting collection. Availability and transport charges depend on the route and the equipment involved.