Planning a clinic visit starts with the right information. Ask reception which service is available, the appointment arrangements and the current consultation fee.

Confirm the service and appointment

Let reception know the service you are enquiring about, your preferred day and a telephone number. Wait for staff to confirm the appointment before travelling.

Ask about fees before your visit

Request the current consultation fee and ask which services may carry separate charges. Staff will confirm the applicable arrangements for your appointment.

Keep your information private

Use the public enquiry form for arrangements and general questions. Ask the clinic for an appropriate private channel before sending records or sensitive information.